Techloq Assist — Privacy Policy

Last Updated: April 29, 2026 · Applies to extension version 1.0.0 and later

1. Summary

The Techloq Assist extension collects no data and transmits nothing to SolveIT Solutions. The only network requests it makes are to Techloq's own user-portal API (filter.techloq.com) on your behalf, in the same way the official Techloq block page would. Any settings you save (such as an optional parental-control PIN) are stored locally on your device using Chrome's built-in storage and are never transmitted off your device by us.

2. What the extension does

Techloq Assist watches Chrome's webRequest API for HTTP redirects to filter.techloq.com — the way Techloq's filter signals that a website or resource has been blocked. When such a redirect is observed, the extension extracts the Techloq-supplied "block info" parameters from the redirect URL and lets you submit an access request to your own Techloq portal in one click, without leaving the page.

Submitting an access request calls the same Techloq API endpoints that the official Techloq block page would call when you submit a request manually. Techloq remains in control of every approval decision.

3. Information stored on your device

The extension uses two of Chrome's built-in storage areas, both confined to your local browser profile:

• chrome.storage.local — stores a Techloq parental-control PIN (only if your account uses one and you choose to save it), and your default access-request preferences (e.g. duration, image-filtering choice). This data persists across browser sessions until you uninstall the extension.
• chrome.storage.session — temporarily stores a per-tab list of detected block events so the popup can display them. This data is cleared when the tab closes or the browser shuts down.

This data never leaves your device under any circumstances. The extension does not include any analytics, telemetry, crash reporting, or remote-logging code.

4. Network requests the extension makes

When you click "Request access" on a blocked item, the extension makes the following HTTP requests, in order, to Techloq's own API:

• GET https://filter.techloq.com/api/session/user-info — fetch your account identifiers from Techloq
• GET https://filter.techloq.com/api/block-page/block-info — fetch the decoded block details from Techloq
• GET https://filter.techloq.com/api/access-requests/authentication-code/required-validation — ask Techloq whether your account requires a PIN
• POST https://filter.techloq.com/api/access-requests/authentication-code/validation — only if a PIN is required; sends your saved PIN to Techloq for validation
• POST https://filter.techloq.com/api/access-requests/duplicate — ask Techloq whether you have already requested this URL
• POST https://filter.techloq.com/api/access-requests — submit the access request to Techloq

These are exactly the calls Techloq's own block page would make when you request access through the standard interface. The extension does not call any other servers — including any owned by SolveIT Solutions.

5. What we never collect

• Your browsing history
• The contents of pages you visit
• Cookies or session data from non-Techloq websites
• Login credentials, passwords, or payment information
• Personally identifiable information of any kind
• Any data sent to SolveIT Solutions or any third party

6. Permissions explained

The extension requests the following Chrome permissions, all required for its core functionality:

• webRequest, webNavigation — to detect Techloq's block-redirects on any site you visit (read-only; the extension never modifies, blocks, or redirects requests)
• declarativeNetRequest — to set the Origin header on the extension's outgoing API calls to filter.techloq.com (Techloq's API enforces this, and Chrome forbids extensions from setting Origin via fetch() directly). The rule is narrowly scoped to Techloq's API only.
• storage — for the local-only PIN and preference storage described above
• notifications — to show a desktop notification when blocks are detected on a tab
• tabs — to identify the active tab, focus the originating tab when a notification is clicked, and reload the active tab after a successful access request
• host_permissions: <all_urls> — Techloq filters traffic on every site, so blocks can occur on any URL; the extension must observe webRequest events on any host to detect Techloq's redirect signature. The extension only acts on requests that redirect to filter.techloq.com.

7. Third-party services

The extension communicates only with filter.techloq.com — Techloq's own user-portal API — and only to submit access requests on your behalf. This traffic is subject to Techloq Ltd.'s own privacy policy, which is published at techloq.com. SolveIT Solutions has no relationship with Techloq Ltd. and receives no data from these requests.

8. Data retention and deletion

Because no data is sent to or held by SolveIT Solutions, there is no retention period to disclose on our side. To delete all data the extension stores on your device, simply uninstall the extension via Chrome's extension manager (chrome://extensions). All of its chrome.storage.local and chrome.storage.session data is removed at that point.

9. Children's privacy

The extension is intended for use on devices already filtered by Techloq, including devices used by minors under parental supervision. The extension itself does not collect any data from any user, regardless of age.

10. Changes to this policy

If we change this policy in any material way, we will update the "Last Updated" date at the top of this page and, if the change is significant, push an updated extension version with a release-notes entry pointing here. Continued use of the extension after such an update constitutes acceptance of the revised policy.

11. Contact

Questions or concerns about this policy:
SolveIT Solutions
Email: shalom@solveitsolutions.ca
Website: solveitsolutions.ca

12. Trademark notice

"Techloq" and the Techloq logo are trademarks of Techloq Ltd. SolveIT Solutions and the Techloq Assist extension are not affiliated with, endorsed by, or sponsored by Techloq Ltd. The trademark is referenced only to identify the third-party service that this extension is designed to work with.